Services · No. 02

Where TwelveFive steps in.

Virtual, embedded support across leadership coordination, communications, project delivery, and governance — held at the pace of the work.

i.

Four areas of support

Scope
Section 01 / 02

Executive & leadership operations

Priorities, scheduling, documents, preparation, and follow-through organized around leadership.

Services include

  • Managing priorities, tasks, and follow-up across files
  • Coordinating inboxes, documents, and shared information
  • Preparing briefing notes, reports, presentations, and meeting materials
  • Scheduling meetings, travel, and logistics
  • Carrying day-to-day follow-through between decisions

Communications & materials support

Clear writing, polished materials, thoughtful layout, and coordinated approvals for reports, updates, presentations, and public-facing communications.

Services include

  • Drafting and scheduling communications for reports, websites, apps, and updates
  • Supporting member communications and engagement tools
  • Coordinating contributors, translators, designers, and vendors
  • Managing contact lists, distribution, and follow-through
  • Supporting graphic design, layout, and production needs

Project & delivery support

Timelines, contributors, workplans, deliverables, and moving pieces coordinated from decision to completion.

Services include

  • Coordinating projects and supporting delivery across files
  • Developing and tracking workplans, timelines, and reporting
  • Coordinating external partners, consultants, and contributors
  • Holding moving pieces together as priorities shift

Governance support

Agendas, briefing packages, records, decisions, action items, and follow-through for boards, councils, and committees.

Services include

  • Preparing agendas, briefing packages, and meeting materials
  • Coordinating boards, committees, and working groups
  • Tracking decisions, motions, and action items
  • Maintaining records, resolutions, and governance documentation
  • Supporting clear communication of responsibilities and next steps
ii.

How we work

Approach
Section 02 / 02
— 01 —

Provide steady capacity

Quiet, dependable hands behind leadership. We pick up the recurring weight of the work so leaders can stay focused on the decisions that matter.

— 02 —

Work in balance

We move at the pace of relationships. Steady follow-through, room for context, and respect for how the work actually flows day-to-day.

— 03 —

Hold discretion

What we hear stays held. Sensitive information moves through clear channels and never further than it needs to.

Tell us what you're carrying. We'll talk through what support could look like.

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